Updates: Significant changes to FAST Office operations, effective Feb. 15th

February 11, 2021

The FAST Office and international headquarters of Families & Schools Together – located at 2801 International Lane, Suite 212, Madison, WI – has officially closed, with staff transitioning to full-time remote work from home.

This post is being continually updated to highlight significant changes to the FAST Office’s operations, effective Feb. 15, 2021:

  • SERVERS: FAST’s servers were down on Monday, Feb. 15, 2021. Work has since resumed as normal.
  • PHONE NUMBER: You can leave a message for FAST by calling (608) 663-2382. There are no extension numbers for employees.
  • TOLL-FREE NUMBER: FAST no longer has a toll-free number.
  • FAX NUMBER: FAST no longer has a fax number.
  • MAILING ADDRESS: FAST has secured a temporary office space – stay tuned for more details.
  • ACTIVITY MATERIALS & SHIPPING: FAST continues to offer Family Flag bases and poles, Feeling Charades cards, and the Family Connections (middle school) board game, as well as FAST gear, for purchase. Please consider additional time will be needed to obtain items from storage before shipping.
  • SURVEYS: FAST is no longer printing, mailing, or utilizing paper surveys. All surveys must be completed online.

We ask for your patience and understanding as we navigate this transition and any technical issues or other challenges that may arise. In the event that we do experience significant issues, you can follow live updates on our FacebookLinkedIn, and Twitter pages.

As always, please do not hesitate to contact us if you have any questions.


Last updated 4/7/21.